Terms of service
Terms and Conditions for Senna House of Fragrance
Introduction
These Terms and Conditions (“Terms”) govern your use of, purchase from, and engagement with Senna House of Fragrance. By accessing our website or purchasing our perfumes, you agree to comply with and be bound by these Terms. If you do not agree, please refrain from using our services.
Definitions
“Senna House of Fragrance”, “we”, “us”, “our”: Refers to the home-based perfume business operated in India.
“User”, “you”, “your”: Any individual or entity accessing or purchasing from Senna House of Fragrance.
Eligibility
By purchasing from or engaging with Senna House of Fragrance, you represent that you are at least 18 years of age, or have legal parental or guardian consent, and are fully able and competent to enter into these Terms.
Products and Orders
All perfumes are assembled in compliance with Indian regulations. Users are responsible for ensuring their orders comply with their local laws regarding import, use, and possession of fragrance products.
Product descriptions are provided as accurately as possible, but variations may occur due to the handcrafted nature of the products.
We reserve the right to modify or discontinue products at any time without notice.
Pricing and Payment
All prices are listed in Indian Rupees (INR) and are subject to change without prior notice.
Payments must be made in full via our accepted payment methods. We do not store or process your payment information directly; third-party gateways are used for secure transactions.
Shipping and Delivery
Estimated delivery times are provided at checkout. Actual delivery times may vary due to circumstances beyond our control.
Risk of loss passes to you upon dispatch from our facility.
Shipping costs, if any, are as stated at the time of order.
Returns and Refunds
Due to the personal nature of fragrances, all sales are final unless the product is defective or damaged on arrival.
If you receive a defective or incorrect item, contact us within 24 hours of receipt with a description and photos to assess eligibility for a return or replacement.
Intellectual Property
All content (including logos, product descriptions, designs, images, and text) is the intellectual property of Senna House of Fragrance and may not be used without our express written permission.
User Conduct
You agree not to:
- Use our website or products for unlawful purposes or in violation of any laws.
- Attempt to obtain unauthorized access to any portion of our website or servers.
Limitation of Liability
To the maximum extent permitted by law, Senna House of Fragrance is not liable for any direct, indirect, incidental, or consequential damages arising from the use of our products or website.
Our liability is limited to the purchase price of the product in question.
Indemnification
You agree to indemnify and hold harmless Senna House of Fragrance, its proprietors, and employees from claims, damages, liabilities, costs, or expenses arising from your misuse of our website or violation of these Terms.
Amendments
We reserve the right to amend these Terms at any time. Changes are effective upon posting on our website. Continued use of our services constitutes acceptance of those changes.
Governing Law
These Terms are governed by and construed in accordance with the laws of India. Any disputes shall be subject to the jurisdiction of the courts in [your city/state], India.
Contact Us
For questions about these Terms and Conditions, please contact us at: sennafragrance@gmail.com